Shipping policy
Shipping
We ship worldwide from our fulfillment locations using trusted international carriers, including FedEx.
Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can follow your package throughout its journey.
Processing Time
Orders are typically processed within 1–3 business days.
During product launches, holidays, or promotional periods, processing times may be slightly longer.
Delivery Times
Estimated delivery times vary depending on the destination.
Typical delivery times are:
- Italy: 2–4 business days
- European Union: 2–5 business days
- United States & Canada: 2–6 business days
- Rest of the World: 3–8 business days
Please note that these are estimated delivery times and may vary due to customs procedures or carrier delays beyond our control.
International Orders
Orders shipped outside the European Union may be subject to import duties, taxes, and customs clearance fees imposed by the destination country.
These charges are not included in the product price or shipping cost and, where applicable, are the responsibility of the recipient.
Tracking
Once your order has been dispatched, you will receive an email with your tracking information.
If you have not received your tracking email within a few business days after placing your order, please contact us.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
Cap_able cannot be held responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Shipments
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible at info@capable.design
We will work with the carrier to resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping or delivery, please contact us at: